• 08Jan
    Categories: General, Related Comments Off

    tellersBanks tend to have strict but unspoken rules on which people to hire, especially for front-line jobs or for those people who face the customers. They also screen for people with pleasing personality leaving the less than desirable ones for more back-office jobs. This shows that image is important and people they need have to be pleasing on all fronts, attitude, disposition, overall appearance and character. Call it for show but all banks hire mostly women for their front desk people for they tend to be easier for customers to relate to whatever their gender may be.
    But there are a few exceptions with banks who re-shuffle their people from time to time to ensure all get a taste of the many banking jobs, but also to give customers a change of view. Once a year, you may see some banks shift their back-office staff to the front lines to see if they are capable of handling the workload but also to give customers a new face from time to time to make the banking experience a pleasing one, however redundant it may be.

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