A personal banking officer is a member of a a bank’s retail branch sales team, whose responsibility is to contribute to the team’s overall success by meeting negotiated personal sales and sales activity goals through the identification and satisfaction of customer needs. He is also be responsible for delivering excellent customer service and selling a full range of customized financial solutions to new customers as well as a number of existing Branch customers. He must be a strong relationship builder and communicator; with a thorough knowledge of solicitation, telemarketing and negotiating techniques. Must be highly organized and results oriented with demonstrated flexibility in adapting to a constantly changing environment.
